Women's Products       Men's Products       Personal Care & Beauty Products      Other Products      Shop by Brand

Shopping Cart | Checkout
  My Account | Login


Privacy Policy

VitaPal.com Privacy Policy

Here at VitaPal.com, we believe that respecting your Privacy is key. Since all of us here at VitaPal.com use the internet, we are aware of the problems and annoyances that arise when a company doesn't respect your privacy.  So, please be assured that we will continue to do everything we can to protect your privacy. In this Privacy Statement we will tell you what information we need from you when you place an order and how we use it in the future.

We value the trust you place in VitaPal.com. We want to ensure that you understand what information we gather about you, how we use it, and the safeguards we have in place in order to protect it. If you have additional questions or would like further information on this topic, please feel free to contact us at customerservice@VitaPal.com and/or 1-800-909-4759 at anytime.   Please note that we may update this policy from time to time to better protect and serve our clients. Please check our policy periodically for changes.

Back to top

What type of information does VitaPal.com collect?

First, when you visit our site, we may collect non-personally identifiable information from you. Through the use of computer "cookies" we collect data, such as your IP address, browser type, domain name, and the specific VitaPal.com web pages through which you click. This data is collected automatically and utilized to help us look for trends so that we can improve our website and your VitaPal.com experience. Additional information regarding computer cookies and how to disable them is described below.

Second, we may ask you to voluntarily provide information in a few circumstances, such as when you purchase items from VitaPal.com, we will ask you to voluntarily provide certain personally identifiable information, such as, your name, address, telephone number, e-mail address, and credit card number. We need this information to process and fulfill your order and notify you of order status. Other examples of when we may ask you to voluntarily provide personally identifiable information are when you subscribe to our email program, choose to provide us preference information, or when you enter a sweepstakes or one of our promotions.

Additionally, in order to provide you with goods and services designed to meet your needs, we may collect demographic information, purchase preference information, and mailing lists from third parties. We use this information to customize your experience on our website and to provide you with the most relevant products and services.

Back to top

What information do we share and with whom?

VitaPal.com does not rent or sell customer information to outside marketers other than as set forth herein. We may share your information (as described above) with members of the VitaPal.com family to provide you with products or services that you have requested or to provide you with promotional offers that we believe will be of interest to you. The VitaPal.com family of businesses includes Mindstar Distributors, LLC, as well as all other parent and/or subsidiary corporations and/or websites with common ownership and/or control (the “VitaPal Companies”).  The VitaPal.com family of businesses also includes other selected third-party businesses and/or companies with which VitaPal.com has a relationship and which have agreed to adhere to our strict standards for providing quality products and services, responding to your needs, and protecting VitaPal.com customer privacy and personal information.

In certain circumstances, VitaPal.com may also share your customer information with other service providers that need access to your information to provide operational or other support services. This includes any rewards program and/or other promotional efforts administered by the VitaPal Companies and/or other selected third-party businesses with which VitaPal.com has a relationship and which have agreed to adhere to our strict standards.  To ensure the confidentiality and security of your information, service providers must agree to safeguard your information in strict compliance with our policy. Additionally, when you apply for a VitaPal.com credit account on-line, VitaPal.com may share information about your application with credit bureaus. We also may provide information to regulatory authorities and law enforcement officials in accordance with applicable law or when we otherwise believe that the law requires it. In the event of a sale of all or part of one of our businesses, we may share customer information related to that business as part of the transaction.

Back to top

Does VitaPal.com use cookies?

Yes.  “Cookies” are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide you with a more complete experience to Vitapal.com. VitaPal.com may store some information on your computer in the form of a cookie or similar file. The cookies that are configured by us do not contain any personally identifying information, such as your name, or sensitive information, such as your credit card number. The cookies allow us to recognize you when you return to our site and to provide you with a customized experience that we feel will be of value to you. For example, these files allow us to tailor your VitaPal.com experience to reflect your expressed interests and preferences.

Back to top

Can I disable these cookies?

Most web browsers allow you to exercise control over cookie files on your computer by erasing them, blocking them, or notifying you when such a file is stored. To protect your privacy, be sure to close your browser completely after you have finished conducting business with a Web site that uses cookies. If you are concerned about the potential use of information gathered from your computer by cookies, you can set your browser to prompt you before it accepts a cookie. Most Internet browsers have settings that let you identify and/or reject cookies. These settings are usually located under “Tools” on your browser toolbar. Please take a look at your particular browser for instructions on this function. If you do elect to disable the VitaPal.com cookie, please note that you may not be able to take full advantage of a personalized experience at VitaPal.com.

Back to top

Can I "opt out" of receiving promotional e-mails from VitaPal.com?

Upon making a purchase at Vitapal.com and/or one of our family companies, you are opting in to receive our e-mail communications and will automatically be signed up to receive our daily health tips, promotional offers & special event information.  If you would no longer like to receive e-mailed special event information, daily health tips, promotional offers and/or other messages from VitaPal.com, please click the bottom of the email you received and follow the “click here to opt out” instructions. Your e-mail address will be removed from our marketing list.  If you still run into problems, please contact us at customerservice@VitaPal.com and/or 1-800-909-4759.

Back to top

How can I access my VitaPal.com information?

You can personalize your experience at VitaPal.com by becoming a registered user. By registering, you will be able to tell us what products and services interest you, your billing and shipping address preferences, and whether you wish to receive e-mail notifications regarding special sales incentives, health tips and promotions. Once registered, you can review and maintain your account information at anytime, by clicking on the 'My Account' link at the top of each VitaPal.com page. Your account information is secure and is accessible by using a password that you select.

Back to top

Will I receive notice of changes to the Privacy Policy?

No. This policy is subject to change without notice and the changes will become effective immediately.

Back to top

Here at VitaPal.com, we take great pride in protecting the privacy of our customers.  If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact us at anytime at customerservice@VitaPal.com and/or 1-800-909-4759.

Effective October 3, 2008 - All Rights Reserved

*Coupons cannot be combined with other coupons, Auto-Ship savings or volume discounts.
When coupons are applied with volume discounts (2, 6, 12) and/or Auto-Ship savings, you will receive the highest of the % savings per product.
Home | Help Center | About Us | Privacy Policy | Terms of Use | Shipping | Return Policy | Contact Us
The information provided on VitaPal.com is intended for your general knowledge. Although it is based on reliable information, it is not to be used as a substitute for professional medical advice or for treatment for specific medical conditions. Always seek the advice of a professional physician or other qualified health care provider with any questions you may have regarding a medical condition. Please view our Terms of Use Agreement for more information and the Terms and Conditions governing the use of this website.

© 2007 VitaPal.com  All Rights Reserved.